资源
Operational Friction Signals
Signals showing where physical operations create repeated motion, avoidable service loops, infrastructure pressure, or blocked handoff flow.
为什么重要
Operational friction often appears as repeated motion, unnecessary lift/elevator demand, avoidable dispatch, or blocked service flow.
常见错误
- Leading with undefined jargon
- Blaming employees instead of reviewing patterns
行业示例
- Unnecessary lift/elevator demand
- Repeated cleaning/security response loop
- Blocked handoff zone