Recursos
Operational Friction Signals
Signals showing where physical operations create repeated motion, avoidable service loops, infrastructure pressure, or blocked handoff flow.
Por qué importa
Operational friction often appears as repeated motion, unnecessary lift/elevator demand, avoidable dispatch, or blocked service flow.
Errores comunes
- Leading with undefined jargon
- Blaming employees instead of reviewing patterns
Ejemplos por sector
- Unnecessary lift/elevator demand
- Repeated cleaning/security response loop
- Blocked handoff zone