Shopping centre operations

Visitors move through entrances, concourses and shared areas.
See where movement slows and waiting builds.

People arrive from different directions, cross concourses, pass storefronts, approach lifts and escalators, pause in common areas and visit guest services. AnyVidi shows where movement slows, where waiting builds and whether the right centre team is nearby.

See how the centre works Privacy and camera coverage

A real multi-level shopping centre with broad concourses, storefronts, seating, escalators and visitors moving through shared areas.

WHAT ANYVIDI UNDERSTANDS

See the whole centre operation.

See how visitors move through entrances and concourses, pass storefronts, and use common areas, lifts, escalators and guest services. See where they pause and where waiting builds.

Across the visit

Movement & journeys

Follow current and completed visitor journeys through entrances, concourses, the central area, lift and escalator approaches, and guest services.

Beyond the headcount

People, roles & context

See visitors, groups and centre teams together without identifying people or scoring individual employees.

At a place and time

Events & touchpoints

See when visitors arrive, pause in a common area, approach lifts or escalators, begin waiting or reach guest services.

Around physical assets

Space & asset use

See how entrances, concourses, storefront edges, common seating, lifts, escalators and guest-service areas are used.

Review completed journeys, see where the centre needs attention now and compare what happened after one planned guest-service team move.

REVIEW

Understand what happened across your space.

Rendering sector view

The visitor entered through the west entrance, crossed the central area and continued to the east entrance.

Follow the completed route through the public concourses. It shows where the visitor went, not why they chose that route.

Centre journeys

Which route did this visitor take across the centre?

The visitor entered through the west entrance, crossed the central area and continued to the east entrance. Follow the completed route through the public concourses. It shows where the visitor went, not why they chose that route.

Which entrances did the visitor use on arrival and departure?

The visitor entered through the west entrance and left through the east entrance. The route stays within the indoor common areas between the two entrances.

Central area

Where did the visitor pause while crossing the centre?

The visitor paused in the central common area before continuing east. See the pause in relation to the four concourse branches. A pause does not reveal the visitor's destination or intent.

Did the visitor continue into the east concourse after the central area?

The visitor left the central area and continued along the east concourse. The completed route shows continuation between the two areas. It does not show whether the visitor entered a store.

Lifts & escalators

Did the route pass the escalators and lifts?

The route crossed the central area beside the escalators and lift bank. The route shows movement past these facilities. It does not show that the visitor changed floors.

Storefront concourses

Which concourses did the visitor use?

The visitor used the west and east concourses. The route follows the public space beside the storefronts. It does not show a tenant visit or purchase.

Did the visitor stay in the common areas throughout the route?

The visible route stayed in the entrances, concourses and central common area. Tenant interiors are outside this view. The route does not provide sales or transaction evidence.

LIVE

See what needs attention now, while your team still has time to act.

Rendering sector view

Visitors are slowing down in the central common area and waiting beside guest services.

The central area and guest-services wait stand out against the quieter entrances and concourses.

Centre activity

Where are visitors slowing down or waiting right now?

Visitors are slowing down in the central common area and waiting beside guest services. The central area and guest-services wait stand out against the quieter entrances and concourses.

Is the pressure spread across the whole centre or concentrated in a few areas?

It is concentrated in the central area and the guest-service waiting area. The wider view keeps less busy entrances and concourses visible for context.

Central area

Where is visitor flow slowing around the central area?

Visitor flow is slowing around the main crossing and the approaches to the escalators and lifts. See the central routes and nearby facilities together before deciding whether the area needs attention.

Where are visitors stopping in the central common area?

Visitors are stopping around the common seating and event area. The view shows where people pause in relation to the crossing routes. It does not show why they stopped.

Guest services

How many visitors are waiting at guest services?

Two visitors are waiting beside the guest-service desk. The wait is concentrated beside the one open guest-service position.

Is a guest-service advisor near the waiting area?

The guest-service advisor is in the centre operations area, away from the waiting area. See where visitors are waiting and where the advisor is now. Individual employees are not scored.

How many guest-service positions are open while visitors are waiting?

One of the two service positions is open while two visitors wait. The second service position is closed at the observed moment.

IMPROVE

Compare what changed after a manager-selected change.

Rendering sector view

The advisor moved from the centre operations area to the guest-service waiting area.

The later observation places the advisor closer to the waiting area. It does not establish that service improved.

Guest-service coverage

What changed after the guest-service advisor moved closer to the waiting area?

The advisor moved from the centre operations area to the guest-service waiting area. The later observation places the advisor closer to the waiting area. It does not establish that service improved.

Were visitors still waiting after the advisor moved closer?

Two visitors were still waiting beside guest services. The advisor was closer in the later observation, but the wait remained. This does not establish the effect of the change.

Understand the centre.
Not the person.

Camera images are processed on site by default. Only anonymous movement and events may be sent for reporting. We check whether existing cameras adequately cover public entrances, concourses, common areas, the approaches to lifts and escalators, and guest services.

AnyVidi does not use face recognition, biometric identity or personal profiles, and does not score employees or infer purchase intent. Tenant sales, transactions, event schedules and service records require separately authorized business data.

Our privacy approach

Spatial Audit

Start with the centre question that matters most.

A Spatial Audit checks whether your existing cameras can reliably cover public entrances, concourses, common areas, the approaches to lifts and escalators, and guest services. Together, we choose the first operating question, the areas to measure and when the centre team may need an alert.

If the answer needs tenant sales, transactions, an event schedule or guest-service records, we assess access to authorized business data separately. The camera plan remains useful without it.

Plan a Spatial Audit Explore the Platform

Movement & journeys

People, roles & context

Events & touchpoints

Space & asset use

The visitor entered through the west entrance, crossed the central area and continued to the east entrance.

Visitors are slowing down in the central common area and waiting beside guest services.

The advisor moved from the centre operations area to the guest-service waiting area.

Understand the centre.Not the person.

Understand the centre.
Not the person.