Automotive sales and service

Customers are moving through your dealership.
See where they wait for help.

Customers move through vehicle displays, consultation areas, handover points and service spaces before a sale or service outcome is recorded. AnyVidi shows where they go, where they wait and whether someone from the right team is nearby.

See how the dealership works Privacy and camera coverage

Customers entering a vehicle showroom with display vehicles ahead.

WHAT ANYVIDI UNDERSTANDS

See sales and service as one connected operation.

See how customers move through the showroom and service areas, where they wait and whether the right team is nearby.

Across the visit

Movement & journeys

See how customers move from the entrance to vehicles, consultations, handovers and service areas, both now and across completed visits.

Beyond the headcount

People, roles & context

See where customers are and which dealership teams are nearby, without scoring individual employees.

At a place and time

Events & touchpoints

See when customers arrive, when someone from the team approaches, where people wait and when the handover area is used.

Around physical assets

Space & asset use

See how vehicle displays, customer lounges, service reception desks, waiting areas and other public service points are used.

Review completed visits, see where support is needed now and compare what happened after a change.

REVIEW

Understand what happened across your space.

Rendering sector view

The visitor moved from reception past the vehicles and into the consultation area.

The cameras connect the route across covered areas. They show where the visit continued, not whether it led to a sale.

Showroom journeys

How did this showroom visit move from the entrance to consultation?

The visitor moved from reception past the vehicles and into the consultation area. The cameras connect the route across covered areas. They show where the visit continued, not whether it led to a sale.

Which vehicle area did visitors return to during the same visit?

The visitors returned from the featured vehicle to the main showroom. See the return and the stop on the same route. This shows movement, not purchase intent.

Sales support

Where was the showroom team when this visitor arrived?

The receptionist was at reception as the visitor arrived. The view shows the arriving visitor and the reception role at the same moment. It does not infer a greeting duration.

Where did visitors spend time around vehicles without an advisor nearby?

The observed moment shows the customer and product specialist near the featured vehicle. Compare their positions at the same time. This state does not show a period when the visitor was without nearby support.

Service journey

How did the service visit move from arrival to the waiting lounge?

The customer moved from the service drive through reception and into the waiting lounge. The cameras connect the route through these customer areas. They do not show repair status or work quality.

Did service customers continue from the lounge into the showroom?

During the same visit, customers moved from the service lounge toward the featured vehicle and main showroom. The route shows where they went. It does not prove interest in a vehicle, create a lead or confirm a sale.

Handoffs

Where did customers leave for a test drive and where did they return?

The route shows customers leaving from the camera-covered test-drive area and returning toward consultation. The cameras show only departure and return at the dealership. Confirming the test drive requires an authorized CRM or DMS record.

How was the vehicle handover area used?

The handover position was occupied, with customers waiting nearby. This shows how the area was used during the observed period. A CRM or DMS record is still needed to confirm a completed delivery.

LIVE

See what needs attention now, while your team still has time to act.

Rendering sector view

A customer is spending time around the featured vehicle while the product specialist is elsewhere.

See the customer, vehicle and nearest relevant team member together before deciding whether support should move closer.

Showroom floor

Which vehicle display has a customer waiting without an advisor nearby?

A customer is spending time around the featured vehicle while the product specialist is elsewhere. See the customer, vehicle and nearest relevant team member together before deciding whether support should move closer.

Is reception available as this visitor arrives?

A receptionist is available at reception as the visitor arrives. Reception coverage is visible at that moment. No elapsed time or greeting threshold is inferred.

Sales lounge

Where are customers waiting for a sales consultation now?

Four customers are waiting in the sales lounge while both sales advisors are busy. See the waiting area, consultation desks and sales advisors together.

Service reception

Can service reception keep up with the customers arriving now?

Two customers are waiting and only one of the two service-advisor positions is open. See the arrivals, waiting customers and open reception positions together before deciding whether to open the second desk.

Service lounge

How many customers are waiting in the service lounge now?

Two customers are waiting in the service lounge. Cameras can show how many people are waiting and how long they stay. Repair status and completion come from authorized DMS records.

Where is the workshop team while customers wait in the service lounge?

Both technicians are in the workshop while two customers wait in the lounge. Cameras can show waiting in the lounge and where the workshop team is. Work type, repair quality and completion still come from service records.

Handoffs

Is anyone waiting in the test-drive area now?

Two customers are waiting at the test-drive handover point and one position is open. This shows waiting before departure. It does not confirm that a test drive started or finished.

Is the vehicle handover position occupied now?

The handover position is occupied and a customer is waiting in the area. Cameras show whether the area is occupied and whether someone is waiting. Delivery completion and the business outcome come from CRM or DMS records.

Service arrival

Has the arriving service customer reached reception yet?

The customer has left the vehicle and is moving toward service reception. The cameras show the route through the public service area. They do not identify the vehicle or link it to a repair order.

IMPROVE

Compare what changed after a manager-selected change.

Rendering sector view

After the change, the product specialist is beside the featured vehicle. Customers are still waiting elsewhere in the dealership.

Compare the earlier and later positions. This does not show whether the move changed leads, test drives or sales.

Sales coverage

What changed after the product specialist moved closer to the featured vehicle?

After the change, the product specialist is beside the featured vehicle. Customers are still waiting elsewhere in the dealership. Compare the earlier and later positions. This does not show whether the move changed leads, test drives or sales.

Service capacity

What changed after the second service reception desk opened?

After the change, both service reception desks are open and customers are waiting in different places. Compare waiting when one desk was open with what happened after the second desk opened. This does not prove faster repairs or better service.

Vehicle placement

What changed after the featured vehicle moved closer to the main showroom?

After the move, the vehicle is in its new position and customers take the route shown beside it. Compare the vehicle position and customer movement. Cameras do not show whether the move changed sales or campaign performance.

Handoff coverage

What changed after the test-drive coordinator moved closer to the handover point?

After the change, the coordinator is at the departure and return point. Compare the earlier and later positions. The cameras do not confirm a test drive or show that this move caused a business result.

Understand the dealership.
Not the person.

Camera images are processed on site by default. Only anonymous movement and events may be sent for reporting. We check whether existing cameras adequately cover public showroom, lounge, handover and service-reception areas.

AnyVidi does not use face recognition, biometric identity, number-plate identity or personal profiles, and does not score employees. Lead, test-drive, delivery, repair and sales outcomes come from separately authorized CRM or DMS records, not cameras.

Our privacy approach

Spatial Audit

Start with the dealership question that matters most.

A Spatial Audit checks whether your existing cameras can reliably cover the showroom, customer lounges, handover points and public service areas. Together, we choose the first dealership question, the areas to measure and when the team may need an alert.

If the answer needs a recorded lead, test drive, delivery, repair or sales outcome, we assess CRM or DMS access separately. The camera plan remains useful without it.

Plan a Spatial Audit Explore the Platform

Movement & journeys

People, roles & context

Events & touchpoints

Space & asset use

The visitor moved from reception past the vehicles and into the consultation area.

A customer is spending time around the featured vehicle while the product specialist is elsewhere.

After the change, the product specialist is beside the featured vehicle. Customers are still waiting elsewhere in the dealership.

Understand the dealership.Not the person.

Understand the dealership.
Not the person.