Frequently asked questions
Get clear answers before you choose the first operating question.
See what AnyVidi can observe, what depends on camera coverage, what stays under manager control and what must come from an authorized business system.
01
Understanding AnyVidi
The product, the shared physical view and where it can be used.
What is AnyVidi?
AnyVidi is a Physical Operations Intelligence Platform. In controlled pilots, it uses suitable CCTV and IP camera views to create anonymous spatial evidence about how a physical space operates.
Managers can review completed periods, see supported current conditions and compare what was observed after a change they selected.
See how the Platform worksWhat is a Living Operational Twin?
It is the shared physical reference where supported spatial evidence is placed. Movement, completed journeys, waiting, queues, interactions and use of areas or assets can be understood in the context of the same site.
It is not a decorative 3D model, a video archive or a claim that uncovered areas are live.
How is the shared spatial reference created?
AnyVidi relates suitable camera views to the mapped physical site and validates their position, overlap and coverage. Compatible cameras can be positioned automatically, while AnyVidi continues to lead the audit and validation.
The result is one operating view of the same place rather than a set of disconnected camera feeds.
What can AnyVidi measure in a physical space?
Where approved camera coverage supports the question, AnyVidi may measure entries, exits, footfall, occupancy, density, dwell, waiting, queues, mapped movement, anonymous journeys, transitions, physical interactions, area or asset use and nearby team coverage.
The Spatial Audit selects only the measurements the operating question needs and the camera views can support.
Which types of physical spaces can AnyVidi support?
AnyVidi can be configured for showrooms, fashion and grocery stores, furniture and specialty retail, shopping centres and hospital operations when suitable coverage supports the operating question.
The platform stays the same, but the mapped areas, questions, conditions and approved evidence change with the sector.
Explore the sectors02
Cameras and spatial setup
What existing cameras can show and where their limits remain visible.
Can we use our existing cameras, and will every installation work?
Suitable existing CCTV and IP-camera views can often remain in use. Suitability depends on the operating question, angle, stability, image quality, lighting, obstructions, overlap, coverage, frame rate, compression and usable scene depth.
Not every camera or view supports every measurement. A Spatial Audit confirms what can be used and where a real gap remains.
Can several cameras contribute to the same spatial view?
Yes, when the views are suitable and their relationship can be validated. Supported views are placed in the same physical reference so managers can understand connected areas without treating each feed as a separate world.
Does AnyVidi require LiDAR or dedicated depth sensors?
No. The core setup uses depth-aware computer vision to relate suitable 2D camera observations to the shared 3D reference. It does not require LiDAR or a dedicated depth sensor.
This is spatial operating context, not a claim of LiDAR-equivalent, survey-grade or centimetre accuracy.
What happens in areas the cameras do not cover?
The mapped site may include the full physical space, but live observation stops where suitable camera coverage stops. AnyVidi does not invent movement inside blind or uncovered areas.
If the operating question depends on a confirmed gap, the audit may recommend repositioning a camera or adding targeted coverage.
Can AnyVidi estimate distance, height or physical dimensions?
Distance and proximity may be used when geometry, calibration and visibility are suitable. Controlled pilots may also provide anonymous aggregate estimates of height and general physical dimensions when the view, privacy boundaries and acceptance criteria are defined.
This does not mean exact individual body measurement or automatic clothing-size selection.
03
REVIEW, LIVE and IMPROVE
Completed periods, current conditions and manager-led comparison.
What does REVIEW show?
REVIEW lets managers look back at completed operating periods in the same spatial context. It can show supported routes, journeys, dwell, waiting, queues, area use and coverage relationships after the period has ended.
What does LIVE show?
LIVE shows current supported conditions such as movement, waiting, queues, congestion, pressure on an area and nearby team coverage. A configured condition may produce a live operational alert in supported pilot deployments.
Not every observation automatically becomes an alert.
What does IMPROVE mean?
IMPROVE compares the evidence before one manager-selected change with a later observation. The manager chooses the change and decides how to respond to the comparison.
AnyVidi does not predict the result, apply the change automatically or prove that the change caused a business outcome.
Can managers configure alerts or operating conditions?
AnyVidi configures conditions and alert rules with the customer for the approved pilot scope. In supported deployments, a live operational alert may be sent to the available team responsible for that area.
A team member may choose to accept the alert and take responsibility for it. This is not automatic individual assignment, an SLA or employee scoring.
Does AnyVidi take action without a manager?
No. AnyVidi can surface supported conditions, alerts and suggestions for manager review. It is not presented as autonomously directing employees, applying layout changes or replacing management judgment.
Can we compare locations, regions or time periods?
Configured pilot locations, regions and equivalent time periods may be compared under the same customer-approved definitions. The comparison may use supported evidence about journeys, waiting, service pressure and nearby team coverage.
It is not an individual employee ranking. Sales, revenue or service-outcome comparisons require the relevant authorized business records.
Does each location use its own operating baseline?
In supported pilot deployments, anonymous operational data may be used to update each location's configured baseline. This lets the site be assessed in the context of its own recurring conditions rather than treating every location as identical.
The system may surface location-specific conditions or suggestions for manager review. It does not apply changes automatically or combine separate customer locations into one shared baseline.
04
Privacy and data
Identity boundaries, on-site processing and the data that may leave the site.
Does AnyVidi identify visitors or use facial recognition?
No. AnyVidi does not require facial recognition, biometric identity or a persistent profile across visits. Temporary, non-identifying journey continuity may be used only within an approved mapped area and time window.
The purpose is to understand the operation, not to identify a person.
Read the privacy boundariesDoes AnyVidi score or rank individual employees?
No. AnyVidi may show team coverage by role, area or time period, but it does not turn that evidence into an individual employee score or ranking.
Where are camera images processed, and is raw video sent to the cloud?
In supported pilot configurations, camera images used for inference are processed on an AnyVidi Edge PC or equivalent customer-site infrastructure. Continuous raw video is not uploaded to the cloud for standard inference.
The approved deployment defines any customer-side video handling separately.
What data is retained?
The agreed purpose defines who can access the data and how long it is kept. In supported deployments, temporary anonymous operating data and identifiers are deleted automatically at the configured end-of-day boundary.
This statement does not create a universal retention rule for customer-owned video or separately connected business records.
What data may leave the site?
Anonymous operational metadata may be synchronized when the agreed service requires it. Required KPIs, service status, control and synchronization data, together with approved integration outputs, may also use the network connection.
AnyVidi avoids continuous raw-video transport. This is a low-WAN approach, not a zero-bandwidth promise.
How are anonymous movement and journey events handled?
They are tied to the approved area, operating question and time window rather than a named person. Access, review and retention boundaries are agreed for the deployment, and temporary identifiers are deleted at the configured end of day in supported deployments.
05
Business records and integrations
What cameras can show and what must come from an authorized business system.
What is the difference between camera evidence and business records?
Camera evidence can describe supported movement, routes, dwell, waiting, queues, zones, spatial relationships and use of areas or assets. It does not by itself establish a sale, purchase, basket, SKU, inventory state, appointment, completed test drive, service outcome, motive, intent or causal business result.
Those recorded facts must come from an authorized business system.
Can AnyVidi connect to CRM, DMS, POS or other business systems?
CRM, DMS, POS, inventory, appointment and service systems may add separately authorized context when the use case needs it. The required connection must be scoped, approved and implemented for that deployment.
AnyVidi does not imply that every named connector is already available or deployed.
When does AnyVidi access business records?
AnyVidi accesses business records only when the customer has approved the purpose, access and connection, and the implemented integration supplies the required record. Camera-based physical understanding works without treating those records as camera observations.
06
Deployment and Spatial Audit
How a useful question becomes a clearly scoped pilot plan.
What is a Spatial Audit?
A Spatial Audit starts with one practical operating question and checks whether the existing camera views, relevant areas and deployment conditions can answer it reliably. It reviews coverage, genuine gaps, processing, privacy and any separately authorized business context.
It is not an automatic certification or a guarantee that every camera and area is suitable.
Plan a Spatial AuditWhat should we prepare for a Spatial Audit?
Bring the operating question you want to answer first, the areas it concerns and the decision or response it should support. A current camera inventory, site or floor plan when available, network constraints and any required business-system context help define the scope.
What comes out of a Spatial Audit?
The audit identifies useful camera views, measurable areas, blind spots, confirmed coverage gaps, the shared spatial reference, the first measurement set, privacy boundaries, manual steps and required integrations.
When the site and question are suitable, the next step is a clearly scoped pilot plan with agreed definitions and acceptance criteria.
What hardware is required, and who provides the Edge PC?
When the Spatial Audit confirms the existing cameras are suitable, the only new AnyVidi hardware required on site is the Edge PC. LiDAR, a dedicated depth sensor or a replacement camera system is not required for the core setup.
The audit defines the approved Edge configuration. The deployment agreement confirms whether AnyVidi supplies it or approved customer-site infrastructure is used.
What happens if the network connection is interrupted?
The behavior depends on the approved deployment design and the services involved. AnyVidi does not make a universal promise about offline continuity, delayed synchronization or automatic recovery.
The Spatial Audit and deployment plan define what remains available locally, what pauses and how service is restored for the actual site.
How long does deployment take, and how are updates handled?
Timing depends on site size, camera count, network readiness, Edge infrastructure, coverage gaps and required integrations. The Spatial Audit defines that scope before a realistic plan is agreed.
Software and model update handling is defined in the approved maintenance and access process for each deployment. AnyVidi does not publish one universal update schedule for every site.
Start with the site you know
Check whether your cameras can answer the question that matters first.
A Spatial Audit identifies suitable views, measurable areas, genuine gaps, privacy boundaries and the smallest supported pilot scope.
Plan a Spatial Audit